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Ctrip.com International Ltd. (CTRP) was founded in 1999 in Shanghai, China. The company is a leading provider of travel services including accommodation reservation, transportation ticketing, packaged tours and corporate travel management.
In 2009 and 2010, Ctrip invested in ezTravel in Taiwan and Wing On Travel in Hong Kong, expanding service coverage to include Taiwan, Hong Kong and Macau as well as additional destinations throughout Asia. Ctrip invested in ToursForFun.com in 2014, bringing its services to North America.
Ctrip’s hotel reservation network includes around 1,000,000 hotels in 200 countries and territories around the world. Ctrip’s air ticketing products cover over 5,000 cities on six continents. The company offers its services through an advanced transaction and service platform consisting of mobile apps, websites and a centralized, toll-free, 24-hour customer service center. Hotel bookings on Ctrip’s mobile channels account for over 75% of online hotel reservation volume, and flight bookings through wireless devices comprise over 60% of online flight reservations. Ctrip’s ticket booking platform offers air, train and long-haul bus ticketing services on a centralized reservation system with a highly efficient fulfillment infrastructure.
Ctrip also provides vacation packages and guided tour booking, covering most popular travel destinations around the world. The company’s travel-related destination services include car rental, insurance, visa services, attraction tickets and ground transportation. Additionally, Ctrip’s Corporate Travel Management Business Unit helps corporate clients effectively manage their travel needs and significantly reduce travel expenses.
